Privacy policy

Last Updated: August 26, 2026

At TAJAVO.SHOP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how TAJAVO.SHOP (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, place an order, communicate with us, or otherwise use our services.

By accessing or using TAJAVO.SHOP, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:

Personal Information

This may include:

Full name
Phone number
Email address
Billing address
Shipping/delivery address
City and postal code
Order and purchase information
Information you voluntarily provide when contacting customer support

Order Information

When you place an order, we may collect and process information necessary to:

Confirm your order
Verify your contact details
Process and dispatch your order
Arrange delivery
Provide order updates
Handle returns, exchanges, refunds, or complaints

For Cash on Delivery orders, your relevant contact and delivery information may be shared with our courier or logistics partners for order fulfillment.

2. Information Collected Automatically

When you browse TAJAVO.SHOP, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website or source
Website interactions
Shopping cart activity
Approximate location based on technical information

This information helps us understand how customers use our website and allows us to improve website performance, advertising, security, and customer experience.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Confirm orders by phone, SMS, WhatsApp, email, or other available communication methods
Arrange shipping and delivery
Send order and delivery updates
Provide customer support
Process returns, exchanges, and refunds
Detect suspicious, fraudulent, or unauthorized transactions
Improve our products and services
Improve website functionality and customer experience
Analyze website traffic and customer behavior
Measure advertising performance
Display relevant advertisements
Conduct marketing and promotional activities where permitted
Maintain business and transaction records
Comply with applicable legal and regulatory obligations

4. Cookies & Tracking Technologies

TAJAVO.SHOP may use cookies, pixels, tags, and similar technologies to improve website functionality and understand how visitors interact with our store.

These technologies may be used for:

Remembering shopping cart activity
Maintaining website functionality
Understanding website traffic
Measuring conversions
Improving advertising campaigns
Personalizing the shopping experience
Preventing fraudulent activity

Depending on our advertising and analytics setup, third-party services may also place or access cookies and similar technologies through our website.

You can manage or disable certain cookies through your browser settings. However, disabling cookies may affect some website features.

5. Advertising & Analytics

We may use advertising and analytics platforms to understand website performance and measure our marketing campaigns.

These may include services provided by platforms such as Meta, Google, TikTok, Shopify, or other advertising and analytics providers used by our business.

These platforms may receive information about website activity through technologies such as cookies, tracking pixels, or similar tools, subject to their respective privacy policies and applicable law.

We may use this information to:

Measure advertising effectiveness
Understand customer behavior
Create or optimize advertising audiences
Show more relevant advertisements
Improve marketing performance

6. How We Share Your Information

We do not sell your personal information as a standalone commercial product.

However, we may share necessary information with trusted service providers when required to operate our business and fulfill your order.

These may include:

Courier and delivery companies
Order fulfillment partners
Payment service providers
Website and e-commerce service providers
Customer support providers
Marketing and advertising platforms
Analytics providers
IT and security providers
Professional advisers or authorities where legally required

These parties should receive only the information reasonably necessary to perform their respective services.

7. Courier & Delivery Partners

To deliver your order, we may provide relevant information to our courier or logistics partners, including:

Customer name
Phone number
Delivery address
Order amount
Cash on Delivery amount
Order or shipment details

Courier companies may contact you directly regarding delivery, address confirmation, shipment status, or other delivery-related matters.

8. Cash on Delivery (COD)

Where Cash on Delivery is available, customers may be required to provide accurate contact and delivery information.

We may contact customers before dispatching an order to verify:

Customer name
Phone number
Delivery address
Ordered product(s)
Order quantity
Payable amount

Repeated fake orders, intentionally incorrect information, or other suspicious ordering activity may be reviewed for fraud-prevention and operational purposes.

9. Marketing Communications

Where permitted, we may use your contact information to send information about:

New products
Special offers
Discounts
Promotions
Restocked products
Relevant store updates

You may request to stop receiving promotional communications from us.

Transactional communications relating to an active order, delivery, return, refund, security issue, or customer service request may still be sent where necessary.

10. Data Security

We take reasonable administrative, technical, and operational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their devices, passwords, and personal information.

11. Payment Information

Where online payment methods are offered, payment processing may be handled by third-party payment providers.

TAJAVO.SHOP may not directly receive or store complete sensitive payment credentials when payments are processed securely through an independent payment provider.

Payment processing is also subject to the terms and privacy practices of the applicable payment provider.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

Complete transactions
Maintain order records
Provide customer support
Handle returns, refunds, or disputes
Prevent fraud
Meet accounting and operational requirements
Comply with applicable legal obligations

Information that is no longer reasonably required may be deleted, anonymized, or securely retained where legally necessary.

13. Your Privacy Rights

Depending on applicable law and circumstances, you may request that we:

Provide information about personal data we hold about you
Correct inaccurate personal information
Update your information
Delete certain personal information
Stop certain marketing communications

Some information may need to be retained for legitimate business, transaction, fraud-prevention, accounting, dispute-resolution, or legal purposes.

To make a privacy-related request, please contact us using the details provided below.

14. Children's Privacy

TAJAVO.SHOP is intended for general shopping purposes and is not designed specifically to collect personal information from young children.

If we become aware that personal information has been collected from a child in circumstances where parental or guardian consent is legally required, we may take appropriate steps to delete or otherwise handle that information in accordance with applicable requirements.

15. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Once you leave TAJAVO.SHOP, the privacy practices of the third-party website or service will apply.

We are not responsible for the privacy policies, security practices, content, or operations of independent third-party websites.

Customers should review the privacy policies of third-party services before providing personal information.

16. Shopify

Our online store may be hosted or operated using Shopify.

Information submitted through our store may therefore be processed through Shopify's infrastructure and related services as necessary to provide the e-commerce functionality of the website.

Shopify's processing of information is governed by its applicable privacy terms and policies.

17. Fraud Prevention & Website Security

We may process relevant technical, customer, and transaction information to protect TAJAVO.SHOP, our customers, and our service providers against:

Fraudulent orders
Unauthorized transactions
Website abuse
Security threats
Suspicious activity
Misuse of our services

Where reasonably necessary, suspicious transactions or activities may be investigated, cancelled, restricted, or reported to relevant service providers or authorities in accordance with applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our business
New services or website features
Changes to third-party providers
Operational requirements
Legal or regulatory requirements

When material changes are made, the updated version may be published on this page with a revised “Last Updated” date.

We encourage customers to review this Privacy Policy periodically.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

TAJAVO.SHOP

Email: [Your Customer Support Email]
Phone / WhatsApp: [Your Customer Support Number]
Business Address: [Your Business Address]

TAJAVO.SHOP — Trusted Care, Inspired by Nuskha.